Terms & Conditions

Effective date: August 17, 2026

Acceptance

These Terms & Conditions govern your use of the IFTAX platform, provided by IFTAX LLC (“IFTAX”, “we” or “us”). By using the platform you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind that company, and “you” means that company.

If a separate written agreement between IFTAX and your company covers the same subject, that agreement controls where the two conflict.

Description of Service

IFTAX is software for transportation companies. It supports company and user accounts, driver records and compliance documents, trucks, trailers, routes and trips, IFTA fuel-tax reporting, and a public employment application that a company can publish to receive applications from drivers.

IFTAX is a tool. It does not provide legal, tax, accounting or regulatory advice, and using it does not by itself make your operation compliant with any regulation. You remain responsible for what you file, report and certify.

Accounts and Authorized Users

Access is through accounts your company creates for named individuals, each with the permissions your company assigns. You are responsible for:

  • Keeping account credentials confidential and not sharing logins.
  • The activity that happens under your accounts.
  • Assigning permissions appropriate to each role, and removing access promptly when someone leaves or changes role.
  • Telling us if you believe an account has been compromised.

Accounts are for the company that holds them. Your data is separated from every other customer’s, and accounts may not be used to reach another company’s records.

Customer Responsibilities

You are responsible for the accuracy, legality and completeness of the information you put into the platform, and for how you use what comes out of it. That includes verifying reports and exports before you rely on them or submit them to any authority, keeping the records your regulator requires, and having the rights and permissions needed to upload information about your drivers, applicants and other individuals.

Employment Applications and Recruiting

The platform lets you publish an application link, collect driver employment applications and manage them. IFTAX supplies the technology only.

IFTAX is not the applicant’s prospective employer and does not make hiring decisions. IFTAX does not screen, rank, endorse, verify, accept or reject any applicant.

Your company is solely responsible for its hiring practices and for its use of applicant information, subject to applicable law. That includes what you ask for on the form, what you do with the answers, how long you keep them, who inside your company can see them, any background or driving-record checks you carry out, the notices and consents those checks require, and the employment, privacy and anti-discrimination laws that apply to you.

A typed name submitted as a signature, with its timestamp and originating IP address, is a record of a submission. Whether it satisfies any particular legal or regulatory requirement is for you and your advisers to determine.

SMS / Text Messaging Terms

By providing your mobile phone number and affirmatively opting in to receive text messages from IFTAX LLC, you consent to receive SMS messages related to your use of the service, including account, recruiting, application, and operational communications.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP. For assistance, reply HELP. After opting out, you may receive a final confirmation message.

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Acceptable Use

You agree not to:

  • Access, or try to access, any account, company or data that is not yours.
  • Interfere with, disrupt, overload or probe the platform or its security.
  • Reverse engineer, copy, resell or create a competing service from the platform, except where that restriction is unenforceable by law.
  • Upload malicious code, or content that is unlawful or that you have no right to upload.
  • Use automated means to scrape or bulk-extract data other than through features we provide.
  • Use the platform to break the law, or to send unsolicited or deceptive messages.

Customer Content and Data

The information you and your users put into the platform remains yours. You grant IFTAX the permission needed to host, process, transmit, display and back up that information in order to provide the service, support you, and keep the platform secure and working.

How information is handled is described in our Privacy Policy, which forms part of these terms.

Intellectual Property

The platform itself — the software, its interfaces, its design and the IFTAX name and marks — belongs to IFTAX LLC and its licensors. You get a limited, non-exclusive, non-transferable right to use it while your account is active and in accordance with these terms. Nothing here transfers ownership of the platform to you, or of your data to us.

If you send us feedback or suggestions, we may use them to improve the product without obligation to you.

Third-Party Services

The platform relies on third-party infrastructure and services, and may connect to services you choose to use. We are not responsible for those services, their availability, or their terms, which are between you and the provider where you have chosen them.

Availability and Changes

We aim to keep the platform available and working well, but we do not promise that it will be uninterrupted, error-free or always accessible. Maintenance, upgrades, outages at providers we depend on, and circumstances outside our control can all interrupt it.

We may change, add or remove features. Where a change materially reduces functionality you rely on, we will take reasonable steps to give notice.

Fees

Fees, the billing period and payment terms are set out in the order, subscription or written agreement between IFTAX and your company. Unless that agreement says otherwise, fees are payable in advance and exclude taxes, which are your responsibility. Non-payment may lead to suspension or termination as described below.

Termination and Suspension

You may stop using the platform at any time; cancellation follows the agreement between us. We may suspend or terminate access if you breach these terms, if payment is not made, if your use threatens the security or stability of the platform, or where required by law. Where the circumstances allow it, we will give notice and an opportunity to fix the problem first.

After termination, your right to use the platform ends. Ask us before your account closes if you need a copy of your data, and we will make a reasonable effort to provide one; data may be deleted after termination in the ordinary course.

Disclaimers

To the maximum extent permitted by applicable law, the platform is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the platform will meet your requirements, that its output is accurate or complete, or that using it will make you compliant with any tax, transportation, employment or other regulatory requirement. Reports and exports are produced from the data you supply and must be reviewed before you rely on them.

Limitation of Liability

To the maximum extent permitted by applicable law, IFTAX LLC will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or relating to the platform, however caused and on any theory of liability, even if we have been advised that such damages are possible.

To the maximum extent permitted by applicable law, our total liability arising out of or relating to the platform is limited to the amount set out in the written agreement between IFTAX and your company. These limits do not apply to liability that cannot be excluded or limited by law.

Indemnification

You agree to defend, indemnify and hold harmless IFTAX LLC from claims, damages, losses and reasonable costs arising from your use of the platform, the information you put into it, your hiring and employment practices, or your breach of these terms or of applicable law, to the extent permitted by law.

Governing Law

Governing law, venue and dispute-resolution provisions may be established by the written agreement between IFTAX and your company and by applicable law. Where that agreement specifies them, they apply to these terms.

Changes to Terms

We may update these terms as the product or the law changes. The effective date at the top shows when the current version took effect. If a change is significant, we will take reasonable steps to make it noticeable. Continuing to use the platform after an update means the updated terms apply.

Contact

Questions about these terms can be sent to IFTAX LLC at info@iftax.org.

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